So even though I asked for a Nook Color this year for Christmas, Santa did not put one under the tree. I did manage to get enough gift cards and cash towards paying half the purchase of one. I’ve had my Nook Color now for about 3 days, and it is definitely not love at first sight, although I’m sure my husband thinks differently. He probably feels like I’m cheating on him, I’m spending so much time devoted to my Nook.
Barnes and Noble sold me with their excellent marketing strategy this fall. I was very interested in a color e-reader, primarily because I love magazines, cookbooks, and I also love reading picture books to my four year old son. These all require vivid color. When I went to see the Nook Color display sample magazine at the store, I thought the color looked amazing and my son really enjoyed interacting with the books and magazines too.
I was also drawn to the Nook because I am a library user. I like to borrow books, and the Nook supports the ePub format, as well as PDF. I also like the social features that allow you to share quotes on Facebook or Twitter. Plus you can lend books to friends, just like a good old printed hardcover, right?
I have some mixed feelings as there have been some major bugs with my nook especially with the kids books that came pre-installed as samples. I was so excited to see Richard Scarry’s Colors, and Rudyard Kipling’s The Elephant’s Child, freebies already available for me to read with my son. These were the first books we looked at on the Nook and it kept freezing up in both the Read-To-Me and Read-By-Myself modes. I took my Nook back to the store, but of course I could not replicate the problem there, so back home I went. Today when trying to view the Nook Kids books, not only would the Nook freeze up, but it was also giving a “Fava Software” error.
I also thought that my Nook was malfunctioning because I tried for two hours to get the share feature to post a quote to my Facebook account. Apparently you can only share quotes from books that you have purchased from Barnes and Noble. I was only trying to share quotes from eBooks that I have borrowed from the public library. I find this very annoying that I spent two hours trying to figure out why the share feature wasn’t working properly, when the matter was as simple as someone telling me that you can’t share from borrowed content. I didn’t see anything mentioned in the user guide about this and the Nook didn’t throw an error message on the screen or anything. So I thought it wasn’t functioning properly.
Before purchasing the Nook, I had already read about the Lend-Me feature, and there are some strings attached. I can understand why you can not read the book, if you have loaned it out to someone. If you had a physical hardcopy book that you’ve let someone borrow, it wouldn’t be on your bookshelf until they returned it. I never stipulate that you have to return it within two weeks or anything though, and I might lend a book to five or ten different friends. Apparently you can only lend a book out one time! If I’ve paid for it I should be able to loan it out as long as I want, to as many people as I want (one at a time of course). I guess an eBook will never fall apart like a hard copy, but a printed hardcopy book might circulate at least 20 times.
I also found out today that a software upgrade is already available for the Nook and can be downloaded from the Barnes and Noble website here. I updated the software hoping that it would correct the problem with the Nook Kids books, but unfortunately it did not. The software upgrade is suppose to help enhance WiFi connectivity.
I contacted customer support to see if I had a defective device and was told that the Richard Scarry book and Rudyard Kipling book had glitches and that there would be new downloads available within 24-48 hours. I am hesitant to purchase other Nook Kids books because of the software bugs in the two free samples, however I was reassured by customer support that they would refund any money towards the purchase of books if there was a reported problem. The customer support specialist was very helpful.
I can understand the rush to be one of the first affordable color eReaders on the market, however there have been just a few too many bugs with my new Nook Color for me to say that I am completely happy with my purchase. I am still contemplating returning the item and downgrading to the original Nook. I am an avid reader and if I sit and read for four hours on my Nook Color, I do feel the eye strain, even with the brightness setting turned nearly all the way down and the background/font combination set to sepia. Customer service at the store said I have until January 31st to return the product.